Terms & Conditions
Last updated: January 2024
1. Introduction
These Terms and Conditions ("Terms") govern your use of the Moldova Direct website and services. By accessing or using our website, you agree to be bound by these Terms.
2. Products and Services
Moldova Direct offers authentic Moldovan food and wine products for delivery within Spain. All products are subject to availability, and we reserve the right to limit quantities or discontinue products without prior notice.
3. Pricing and Payment
- All prices are displayed in EUR and include applicable taxes
- We accept payment via Stripe, PayPal, and Cash on Delivery
- Prices are subject to change without notice
- Payment must be received before order processing
4. Shipping and Delivery
We deliver to addresses within Spain. Delivery times are typically 2-5 business days but may vary depending on location and product availability. Shipping costs are calculated at checkout based on order weight and delivery location.
5. Returns and Refunds
We accept returns within 14 days of delivery for unopened, undamaged products in original packaging. Perishable items cannot be returned. Refunds will be processed within 7-10 business days after receiving the returned items.
6. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Moldova Direct or its content suppliers and is protected by international copyright laws.
8. Limitation of Liability
Moldova Direct shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services or products.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions.
10. Contact Information
If you have any questions about these Terms, please contact us at:
Email: legal@moldovadirect.com
Phone: +34 XXX XXX XXX
Address: Moldova Direct S.L., Madrid, Spain