Privacy Policy

Last updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

• Personal information (name, email, phone number)
• Billing and shipping addresses
• Payment information (processed securely by our payment providers)
• Order history and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Send promotional communications (with your consent)
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our business
• Payment processors to handle transactions
• Shipping companies to deliver your orders
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser.

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Object to data processing
• Data portability
• Withdraw consent

7. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.

8. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@moldovadirect.com
Phone: +34 XXX XXX XXX
Address: Moldova Direct S.L., Madrid, Spain